Dorset 2017-08-11T14:57:48+00:00

Administration Services Team Lead

Band 4

Main area
Health Visiting
Band 4
22.5 to 37.5 per week
Job ref
Various across Bournemouth, Poole and Dorset
£19,409 to £22,683 p.a., pro rata
22/03/2018 23:59





Following a recent Health Visiting Administration Services review, we have identified the need for four new Administration Team Leader posts to manage the central Health Visiting administration function across Dorset under the direction of an Administration Services Manager.

The four positions available are as follows;

  • Bournemouth & Christchurch (based in Bournemouth) for 37.5 hours per week
  • Poole (based in Poole) for 37.5 hours per week
  • West of Dorset (based in Dorchester) for 37.5 hours per week
  • East of Dorset (East Dorset/ Purbeck) based in Wareham for 22.5 hours per week

Each Administration Team Leader will be responsible for managing the administrative services team within their respective hub and satellite bases as appropriate.   You will have day to day responsibility for all central administration processes and procedures, including the duty rota.

You will ensure the provision of a professional and efficient Health Visiting Administration Service and the maintenance of confidentiality in all aspects of administration. You will support the development, implementation and adherence to standardised operational procedures (SOPs) in conjunction with the Administration Services Manager.

You will ensure that the administration team provide both a high standard of customer service whilst ensuring proficient support to the HV clinical team/s. You will seek to implement continuous service improvement and facilitate the sharing of good practice with your respective Team Leads to ensure an efficient, equitable and standardised administration service delivery across the Health Visiting Service.

The successful applicant/s will be an enthusiastic, self-motivated, hard-working and experienced administrator, with a positive and dynamic approach. You will ideally have experience of line managing staff or be able to clearly demonstrate the required skills and competencies to lead and support a team. You will have good verbal and written communication skills, an excellent telephone manner, RSA III (or equivalent) typing/word processing, knowledge of excel/ spreadsheets, patient electronic systems, together with previous experience of working in a busy office environment.

You must be able to work accurately under pressure, whilst remaining calm and courteous and be able to work well as both a leader and a member of a team. The ability to problem solve to resolve local administrative issues is essential.

Employment in this post requires an Enhanced Disclosure and Barring Service (DBS) check.  The DBS levies a charge of £44 and the Trust will recover this cost in instalments from your first 3 salary payments.  This will only apply to candidates who are new to the Trust and not internal staff.  Applicants who subscribe to the DBS update service and are able to present a valid DBS certificate will not incur a charge.

Interviews will be held on the 16th and 17th April 2018.

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Applicant requirements

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

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Further details / informal visits contact

Rebecca Jones (Children’s Services Manager – Public Health) on 01202 584357 or at


If you have problems applying, contact