Dorset 2017-08-11T14:57:48+00:00
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Hub Manager , Dorset Integrated Urgent Care Service (DIUCS)

Band 7

Main area
Band 7
Full time: 37.5 per week
Job ref
St Leonards
St Leonards
£38,890 to £44,503 p.a.
29/07/2020 23:59

Want to be part of the new NHS? Health and Care organisations in Dorset are at the forefront of transforming services to provide excellent, patient-centred care.

Dorset HealthCare recently achieved an Outstanding CQC status and is a dynamic forward-thinking Trust operating throughout Dorset. 

Dorset HealthCare plays a pivotal role in the strong partnership of public sector organisations across Dorset, Bournemouth and Poole. Our community and mental health trust has a caring and committed workforce of around 5,500 staff, serving a population of over 700,000 people.

We are looking for proactive, positive, respectful, supportive, reliable and trustworthy people to join us at Dorset HealthCare – we’re the biggest provider of healthcare in Dorset and offer exciting opportunities for people with a range of skills. We want to be better every day – do you?

‘This is an exciting time for us as we continue improving and adapting. I have seen some great innovation, fantastic teamwork and a real willingness to look at how we can do things differently’ – Eugine Yafele, Chief Executive (May 2019)





Dorset’s vision is an urgent and emergency care system with services connected and integrated, enabling more patients to be appropriately reviewed and treated in and out of hospital, with an enhanced community offer and a reduction in Emergency Department attendances and avoidable admissions.

Since April 2019, a new Dorset Integrated Urgent Care service (DIUCS) has been providing a more streamlined urgent care pathway across the county for patients to access advice or treatment more quickly and make better use of local NHS resources. The DIUCS is delivered by Dorset HealthCare through an innovative and collaborative approach with primary care and Dorset’s NHS Foundation Trusts. It brings together NHS 111, a new clinical assessment service, non-core hours primary care, a single point of access for professionals, urgent care treatment centres, minor injuries units and night nursing services. We now need to realise the benefits of our integrated approach.

We have a vacancy within our senior management team for an exciting opportunity to appoint a Hub Manager to work with our NHS 111, Clinical Assessment Service and Single Point of Access services

We are seeking applicants with a strong sense of team engagement and performance management and extensive experience of delivering targets in a challenging environment

You will have:

  • Exceptional proven leadership skills that align to Dorset HealthCare’s core values and behaviors that provide a sense of direction to people, teams and the Trust overall
  • demonstrate competency in the nine leadership dimensions of the Healthcare Leadership Model
  • A proven track record of successful service transformation and change management in a multifaceted health environment
  • Skills in judgement, diplomacy, negotiation, problem-solving and influencing, with the ability to deal appropriately and professionally with challenges and resistance to change
  • A proven track record of delivering performance standards
  • A strong understanding of the national strategy for urgent care

The key focus of the role will be:

  • Leading operational delivery of NHS 111, Clinical Assessment Service and Single Point of Access
  • ensure patient safety at all times
  • demonstrate value for money
  • meet required performance standards

If you believe you are the person we are looking for to lead this service, we would be delighted to hear from you.

Employment in this post requires a Standard Disclosure and Barring Service (DBS) check.  The DBS levies a charge of £23 and the Trust will recover this cost in instalments from your first 3 salary payments.

Applicants who subscribe to the DBS update service and are able to present a valid DBS certificate will not incur a charge



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Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

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Further details / informal visits contact

Dan McKie, IUC Cluster Lead,