Dorset 2017-08-11T14:57:48+00:00
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Mental Health Support Worker

Band 3

Main area
Community Dementia
Band 3
37.5 per week
Job ref
Alderney Hospital
£18,813 to £20,795 p.a.
Today at 23:59

Want to be part of the new NHS? Health and Care organisations in Dorset are at the forefront of transforming services to provide excellent, patient-centred care.

Dorset HealthCare recently achieved an Outstanding CQC status and is a dynamic forward-thinking Trust operating throughout Dorset. 

Dorset HealthCare plays a pivotal role in the strong partnership of public sector organisations across Dorset, Bournemouth and Poole. Our community and mental health trust has a caring and committed workforce of around 5,500 staff, serving a population of over 700,000 people.

We are looking for proactive, positive, respectful, supportive, reliable and trustworthy people to join us at Dorset HealthCare – we’re the biggest provider of healthcare in Dorset and offer exciting opportunities for people with a range of skills. We want to be better every day – do you?

‘This is an exciting time for us as we continue improving and adapting. I have seen some great innovation, fantastic teamwork and a real willingness to look at how we can do things differently’ – Eugine Yafele, Chief Executive (May 2019)





  • Are you passionate about helping people with dementia and their carers and families in Dorset?
  • Do you want to work with like-minded people offering high-quality services for people with dementia in Dorset?

If you answered yes to both those questions, YOU may be who we are looking for to help the shape the future of dementia health services in Dorset.

The Intermediate Care Service for Dementia East, based at Alderney Community Hospital is looking to recruit a highly motivated Mental Health Support Worker with the relevant skills, experience and knowledge in dementia health to complete their specialist community team.

Our innovative team is well-resourced and developing in line with the National Dementia Strategy and the recent dementia Services Review led by the CCG. We offer specialist interventions at times of urgent and complex needs to help people with dementia and their carers stay in their place of residence safely. Our aim is to offer as much care as possible in the person's own home, with care, compassion and expertise and to strive to be better every day at what we do.

Our team supports other secondary mental health services in preventing unnecessary admissions to hospital and supports families and carers, as much as the person who has dementia. The position requires tact and confidence in equal measure and a high degree of integrity and emotional intelligence is important.

We are looking for people who are motivated to make a real difference in dementia health. Passion and compassion are essential personal qualities for these roles, along with excellent team-working, initiative, communication and assessment skills. Mental Health Support Workers are part of a multi-disciplinary team who conduct visits to carry out planned care with people in their own place of residence. This role has variety and interest, as no two days are ever the same.

The Trust offers a range of training opportunities for people who wish to undertake them to improve their career opportunities. We have two permanent positions preferably full-time hours of 37.5 hours per week but part-time hours of 30 hours per week may be negotiable for the right candidate. The successful people would be given a robust and full induction period.

Important Information:

The team operates 365 days a year, with a two-shift system of:

Early shifts 07:30am - 15:30pm and Late shifts 12:00pm - 20:00pm.

Anyone applying must be able to work a range of flexible shifts across the whole week.

We welcome informal enquiries and visits but most importantly in order for you to be interviewed for one of these posts, you must clearly answer the following question in your application's supporting statement:

"What are the key skills and qualities that a Mental Health Support Worker needs to do this role well?"

These posts may be open to rotation between our community and in-patient services, allowing the post-holders to gain valuable experience and skills across the whole field of dementia health.

Full induction will be given and the post-holder must be able to undertake a Prevention and Management of Violence and Aggression five day course in the first three months of the role. Physical fitness is essential, and it is a condition of your employment that you successfully complete all aspects of this course; if this is not achieved you will not be able to commence working in the post.

Our Team Vision:

We aspire to make a positive difference to those living with dementia

Our Team Philosophy of Care:

We will inspire others and develop ourselves to improve patient care. By working together with others we will enable all those who care for people with dementia to make a positive difference. We will use our own diverse skills to offer the least restrictive options and we will be creative and effective in our approaches to care. We will value the uniqueness of the people we care for to enable them to live well for as long as possible.

Subject to the provisions of the Equality Act, able to travel using own vehicle on Trust business. Car owner and driver with clean licence and business insurance is essential.  If your application does not contain this information, you will not be asked to interview.

If you are interested in moving to Dorset we also offer a generous relocation package of up to £5,000.  For further details on relocation expenses please email

Recommend a friend or family member and earn cash!

Do you have a friend or family member you would recommend to join us? Or do you know someone who wants to return to practice in the NHS? If the person you refer is appointed by the Trust and completes their probationary period you will receive £250 reward payment for the introduction! Please contact the recruitment team if you require further info!

Employment in this post requires an Enhanced Disclosure and Barring Service (DBS) check. 

Armed Forces CovenantModern Slavery ActApprenticeships logoNo smoking policyInvestors in PeopleMindful employer.  Being positive about mental health.Improving working livesAge positiveDisability confident employerCare quality commission - Outstanding

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

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Apply online now

Further details / informal visits contact

We welcome visits or enquiries, please contact Diane East, Team Administrator on 01202 413541 (am) or 01202 307783 (pm).