Dorset 2017-08-11T14:57:48+00:00

Administration Services Manager

Band 5

Main area
Health Visiting
Band 5
30 per week
Job ref
£17,702 to £22,996 p.a
22/03/2018 23:59





An exciting opportunity has arisen for an Administration Services Manager to lead and manage the administrative services for Health Visiting across Dorset as part of the recommendations of a recent Health Visiting Administrative Services review.

This is a permanent role offered on a part time position of 30 hours per week.

This is a key role within our HV Leadership structure and the successful post holder will work closely with the Children’s Services Managers – Public Health and HV Clinical Leads across Dorset to implement this exciting service development within Health Visiting services.

The key aspect of the role is the management of the administration functions, systems and process that underpin and support service delivery. You will work with the Children’s Services Manager to develop administrative Standardised Operating Procedures (SOPS) that will ensure that consistent and robust procedures are in place across all the HV Reach Areas.

You will provide direct line management of the four Administrative Team Leads and have an overarching responsibility for all administration team staff. This will include dealing with all aspects of staff management in line with Trust Policy, overseeing the operation and delivery of administration systems and ensuring delivery of national and local targets. You will also take responsibility for evaluating, monitoring and implementing administration systems and staff resources appropriately whilst ensuring a high level of customer service to service users and proactive support to the clinical teams. 

You will have an ability to inspire and motivate the teams to work together to meet service delivery targets and be proactive in constantly working to improve what they do and how they do it.

You will assume delegated responsibility for the Pan Dorset Administration budget and be required to undertake specific and defined pieces of work and projects to support the Children’s Service Managers to support service development.

You will be required to travel regularly between the 4 main administrative hubs and satellite bases to ensure service coordination and equity and also maintain high visibility across the service.

It is essential that you are able to demonstrate strong interpersonal and communication skills. Ideally you will have worked in an NHS administrative role with proficiency in electronic patient systems and processes and proven skills and experience supervising/managing a team of clerical staff. You will also have experience of implementing new administrative procedures and supporting staff through a significant process of change. Other essential attributes include: highly organised and efficient; excellent time management skills; highly adaptable, with the ability to prioritise requests to deal with conflicting demands and meet deadlines; a high level of attention to detail supported by very strong ICT skills; ability to work on own initiative and with limited supervision.

Employment in this post requires an Enhanced Disclosure and Barring Service (DBS) check.  The DBS levies a charge of £44 and the Trust will recover this cost in instalments from your first 3 salary payments.  This will only apply to candidates who are new to the Trust and not internal staff.  Applicants who subscribe to the DBS update service and are able to present a valid DBS certificate will not incur a charge.

Interviews will be held on the 6th April 2018.

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Applicant requirements

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

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Further details / informal visits contact

Rebecca Jones (Children’s Services Manager – Public Health) on 01202 584357 



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