- Front of House
- Band 3
- Full time/Part time
- Hahnemann House
- £16,968 to £19,852 p.a. pro rata
- 25/02/2018 23:59
The Retreat is an exciting and innovative approach, delivered in partnership to support people experiencing mental health crisis.
Based at Hahnemann House, Bournemouth, The Retreat will offer an open access service for people who self-identify as in crisis and distress. The purpose is to provide a space for people to be listened to, connect with others, access peer support and brief, recovery focused interventions.
This has been developed as part of the Dorset Clinical Commissioning Group Acute Care Pathway Review, a public consultation in full collaboration with the local community.
The Retreat will be opening in April 2018, and will available for people to access between the hours of 4:00pm - midnight on Monday to Thursday and 6:00pm—2:00am on Friday to Sunday.
The Front of House will be the face of this service, welcoming people into The Retreat and providing exceptional levels of customer service to people using the service as well as external stakeholders during operating hours.
There will be a requirement to perform administrative duties, supporting the service effectively by creating and utilising systems that assist the day-to-day running of the service, arranging meetings and managing diaries.
The Front of House will be confident and articulate, with experience communicating with a wide range of people, including those who may be experiencing distress. It is essential that they are welcoming and compassionate, facilitating peoples best possible experience of using The Retreat.
Interview Date: 5 March 2018
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
To print a document or save it to your computer, please click with your right mouse button on the document title and select "Save Target As...". You can then save the document in a suitable place on your computer ready to print it out. Clicking with the left mouse button will open the document in a new window (if your web browser can do so).
Further details / informal visits contact
Jacob Beale at Jacob.Beale@nhs.net
If you have problems applying, contact
- 01202 277190